Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
Shipping available to the Mainland UK only as Merch & Carter only sell to customers in the UK mainland. Free of cost shipping on orders above £20.
Do You Ship Internationally?
Currently international shipping is not available.
How Long Will It Take To Get My Package?
3 to 5 working days; unless there occurs any unforeseen conditions.
PAYMENT
What Payment Methods Are Accepted?
PayPal is the only payment mode available right now.
Is Buying On-Line Safe?
Its safe to buy online from genuine stores like Merch & Carter
Order & Retunrs
How do I place an Order?
It is quite easy to place an order at merchandcarter.com. Select the product and attributes if any and click Buy button fill your details as required on the checkout form select a payment option complete the prompt and click checkout that's all.
How Can I Cancel Or Change My Order?
Please refer our cancellation/returns/refund:https://merchandcarter.com/refund_returns/ .
Do I need an account to place an order?
Yes. it is a requirement to have an account to place an order on merchandcarter.com
How Do I Track My Order?
Fill your order number in the tracing box to view the status of your order/deliver .
How Can I Return a Product?
Please refer our return policy: https://merchandcarter.com/refund_returns/